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Items purchased from our www.littlechic.co.uk website can be returned for a full ITEM refund under our refund policy provided that :
1. Please contact us by email or facebook message
28 DAYS - NON SALE ITEMS
7 DAYS - ALL SALE ITEMS (this includes any NOT full priced item - ie in SALE , during flash sale promotion , special agreed or discounted price etc)
TAGS AND LABEL MUST BE ATTACHED and ALL MUST BE IN UNUSED / UNWORN CONDITION for you to return an item
NOTE : ANY FREE GIFT OR OFFER RECEIVED will have to be returned with the returned item or the value of this will be deducted from the value of the returned item/order
FACEBOOK messenger - please make sure it is seen as your message may go to others and we can not see it http://https://www.facebook.com/Littlechic.co.uk
AND We recommend to use a return signed tracked service
Please quote your Order Number , order date and name when contacting us regarding your return.
The goods must be returned in a re-sellable condition, unworn condition - which is at our discretion, with swing TAGS tickets still attached.
Sale items are non-refundable but can be exchanged for alternative goods or a credit note.
Please note we cannot refund postage costs that you may have paid, unless we have sent_you an item incorrectly or the item is deemed by us to be faulty.
Returning an item does not affect your statutory rights. For your own protection when returning any items, we suggest that you use Recorded Delivery, as we will not issue refunds for any items that fail to reach us.
FAULTY ITEMS - Under the consumer rights act you have 6 months to return item to us in order to contact the supplier IF deemed faulty.