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Delivery and Returns Information

Best choice of stock and sale is online as space in the shop is limited

Local customers - place an ONLINE ORDER  with  ~  PICK UP IN THE SHOP  ~ option at the checkout 

Your order will be available to pick up after 24 to 48 hr , order confirmation will be emailed from sales@littlechic.co.uk

- we will keep the order aside for 14 days only - the order will be automatically cancelled and refunded after to the method of payment

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DELIVERY - available in UK only - free over £70 (or £60 with a code on VIPs Facebook page ) 

England, Scotland and Wales from April 2023
Channel Isles - as custom declaration form may be needed 
We ship 2nd class signed and/or GPS tracked postage, 2-3 a week. Usually Monday, Wednesday and Saturday before 10am, for orders up to 3pm the day prior to - Business Royal Mail
Tracking number can be advised upon your request (Please put a note on your order if you wish to have this) 

After placing an order - confirmation and despatch email is sent from sales@littlechic.co.uk
- please check your spam or junk folder if not received and add this email address to your safe senders contacts

Tracked and/o signed service used and parcels cannot be left without a signature. 
Postage is free over £70(from April 2023) or over £60 with postage code on VIPS Facebook page 
Orders of £100 or more will be delivered by DPD courier and will require a signature

We aim to keep delivery charges to a minimum, additional charge may apply to certain items ie larger sizes
No other faster service ie second day delivery or first class by 1pm etc is possible
During school holidays and Royal Mail disputes - the delivery time could be extended
 

NO INTERNATIONAL SHIPPING

From January 2021 INTERNATIONAL EU SHIPPING IS NOT AVAILABLE

We can recommend an International Postal Service, our regular EU and USA customers using
--- The Post Lady --- 
https://thepostlady.co.uk 
However our delivery service ends at the UK address - any returns or errors are to be advised within 7 days of UK delivery
as we would cover only UK postage for the return/refund 

Republic Of Ireland - NO SHIPPING AVAILABLE 
- but most customer prefer to have a free postage to Parcel wizard/parcel motel in Northern Ireland - and we would ship only there
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RETURNS
Return form via the webpage
- state the reason, include the item tag(s), your order number and name 
or via Facebook message or EMAIL to littlechicchildren@gmail.com
FACEBOOK - Little Chic - messenger -https://www.facebook.com/Littlechic.co.uk/

please make sure it is seen as your message may go to others and we may not be able to see it 
RETURN IS RECOMMENDED - SIGNED / TRACKED SERVICE 
We suggest for your own protection you use registered post - cheapest is 2nd class signed 

Any item refunds will be issued once we have received the goods, in their original condition
- free gifts must be return with the qualifying order
when returning / depending on fulfilling the value / otherwise cost of this gift will be deducted 

The customer is responsible for the return postage