Delivery Information / Returns
long will delivery take?
Depending on what day and time you order, we will aim to dispatch
within 24 hours. However
we recommend that you allow up to 5 working days for the delivery.
Note that during busier times i.e. Christmas , Bank holiday, School holiday etc - please allow a
Please note that your order will only be shipped once payment has
been processed. Orders placed after 2pm might not be shipped until the following working day.
will my order be delivered?
UK customers - generally we use Royal Mail Second Class Signed For
- Standard £4.00 2nd class Signed for ( March 2019 price) or a courier if
needed FREE POSTAGE OVER £50 purchase
aim to keep delivery charges to a minimum, but if your parcel is LARGER or
HEAVIER we may use Parcel Force, My Hermes , Yodel or another courier we use at the time
(Additional charge may apply to certain items ie large size)
Channel Isle and Isle of man - ie we ship to JERSEY, Guernsey etc
Please contact us prior to you order if not certain - but normal standard
shipping applies - £4.00 – 2nd class signed
for (the Channel Isles and Isle of Man should be same as UK https://personal.help.royalmail.com/app/answers/detail/a_id/98/~/sending-mail-to-the-channel-islands-and-isle-of-man)
Ireland – depending on which part but some maybe classified
by Royal Mail as an International shipping – estimated in advance – email us
for an advance estimate (depending on the weight and size)
European or Worldwide orders
We send parcels – EU (most of countries) USA , Australia and NZ
ie we ship weekly to USA - please contact us
is by email or facebook message
and confirmed prior to the posting, we will take to package to the Post
Office and have the options estimated for you ie The exact items will have to be checked for weight and must be below 2kg , advice in advance on correct items and sizes )
RETURNS - 7 days sale items or on discounted offer 28 days full prices items
We suggest for your own protection you use registered post - cheapest is 2nd class signed for £4
Any item refunds will be issued once we have received the goods, in their original condition.
The customer is responsible for the COST of returning any unwanted items. We suggest for your own protection you use registered post - cheapest is 2nd class signed for .